Only what is needed
Name, phone number, email, address, measurements, or product preferences may be collected when required to respond or fulfil an order.
Privacy Policy
How we handle inquiries, order details, and customer information.
This policy explains the kinds of information we may receive through the website or direct communication and how that information is used while running our design-led studio operations. Last updated: March 19, 2026.
Service and fulfillment
Information is used to reply to you, process orders, coordinate delivery, and provide customer support.
Limited and necessary
We do not sell personal data. Relevant details may be shared only with payment or shipping partners involved in your order.
1. Information we may collect
When you contact the studio or place an order, we may receive your name, phone number, email address, delivery address, size or measurement details, occasion preferences, and product interests.
2. How information is used
- To respond to inquiries and recommend products
- To confirm pricing, availability, and order details
- To coordinate studio visits, shipping, or delivery updates
- To improve the quality of support and service
3. Data sharing
We do not sell or publicly disclose customer data. Information may be shared only when reasonably necessary to complete your order, such as with logistics or payment partners.
4. Storage and retention
Order and communication records may be retained for customer service, repeat support, internal reference, and reasonable legal or accounting needs.
5. Third-party platforms
If you contact us through Instagram, WhatsApp, Google, Facebook, or email, those platforms may also process your information according to their own privacy policies. This page covers the studio’s handling of information once received by us.
6. Contact for privacy matters
If you have a question about how your information is being handled, email support@ruhanicreationsbysumati.com.